Terms of Service
These Terms of Service govern your use of the Mum Guru website and all related services. By accessing our website, browsing products, placing an order, or making a purchase, you agree to be bound by these Terms of Service and all policies referenced herein.
If you do not agree with these Terms of Service, you should not use this website or purchase products from us.
1. Agreement to Terms
This website is owned and operated under the store name Mum Guru. Throughout the website, the terms "we," "us," and "our" refer to Mum Guru.
These Terms apply to all visitors, customers, users, and others who access or use our website and services.
2. Related Policies
These Terms should be read together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on this website. These policies form part of the agreement between you and us.
3. Eligibility and Customer Information
You may use this website only for lawful purposes and in accordance with these Terms.
By using this website, you represent that you are legally capable of entering into binding agreements in your jurisdiction.
You agree to provide accurate, complete, and current information when placing an order or contacting us.
You are responsible for ensuring that your billing details, shipping information, contact information, and payment details remain accurate and up to date.
Orders may be delayed, declined, or canceled if information provided is inaccurate, incomplete, or cannot be verified.
4. Products and Services
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability information are accurate.
Product information may be updated, corrected, or modified at any time without prior notice.
All products are subject to availability, and availability is not guaranteed until an order has been reviewed and accepted.
Minor variations may occur due to manufacturing changes, supplier updates, photography, display settings, or device screens.
Such variations do not affect your rights under applicable consumer protection laws.
5. Pricing and Payment
All prices are displayed before checkout.
No hidden fees are added after checkout.
Accepted payment methods are displayed during the checkout process.
If a pricing error or product information error is discovered before order processing, we may notify you and reserve the right to cancel or decline the affected order.
6. Orders and Cancellations
Receiving an order confirmation indicates that your order request has been received but does not constitute final acceptance of your order.
We reserve the right to refuse, limit, or cancel orders where necessary, including cases involving suspected fraud, unavailable inventory, pricing errors, inaccurate customer information, or payment verification issues.
You may request cancellation before your order has been shipped by contacting us as soon as possible at mumgurushop@gmail.com.
Once an order has been shipped, cancellations are no longer possible and any return request must follow our Return & Refund Policy.
7. Shipping and Delivery
Shipping methods, processing times, delivery estimates, shipping destinations, and related fulfillment information are described in our Shipping Policy.
Delivery dates are estimates only and are not guaranteed unless expressly stated otherwise.
Delays may occur due to shipping carrier issues, weather conditions, customs procedures, public holidays, address inaccuracies, or circumstances beyond our reasonable control.
8. Returns and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Nothing in these Terms limits or excludes any rights available to consumers under applicable consumer protection laws.
9. Permitted Use and Prohibited Conduct
You may use this website only for lawful purposes.
You must not:
• Submit false, inaccurate, or misleading information
• Attempt unauthorized access to any part of the website
• Interfere with website security or functionality
• Place fraudulent orders
• Engage in chargeback abuse or payment fraud
• Infringe intellectual property rights
• Upload or distribute malicious software, viruses, or harmful code
• Use the website for unlawful, abusive, or harmful activities
We reserve the right to restrict access, cancel orders, or take other appropriate action when misuse is identified.
10. Intellectual Property
All content available on this website, including text, graphics, images, logos, icons, product descriptions, layouts, and design elements, is owned by or licensed to Mum Guru.
You may not reproduce, copy, distribute, modify, sell, or commercially exploit any content without our prior written permission.
11. Third-Party Links and Services
This website may contain links to third-party websites, applications, tools, or services.
These third parties operate independently, and we are not responsible for their content, availability, privacy practices, policies, or terms.
12. Privacy
Personal information submitted through this website is collected, used, and protected in accordance with our Privacy Policy.
By using this website, you acknowledge and agree to the practices described in our Privacy Policy.
13. Errors and Corrections
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, availability, or other content.
We reserve the right to correct such errors and cancel affected orders where legally permitted.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Mum Guru shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of this website, interruptions of service, or products purchased through our website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded under applicable law.
15. Indemnification
You agree to indemnify and hold harmless Mum Guru, its owners, service providers, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, unlawful conduct, or breach of applicable laws.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
17. Suspension or Termination
We reserve the right to suspend, restrict, or terminate access to the website if these Terms are violated.
Any obligations or rights that arose before termination will continue to apply.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing the operation of our business.
Nothing in these Terms limits any mandatory consumer rights that may apply under your local laws.
19. Shopify Platform
This store is hosted by Shopify Inc., which provides the e-commerce platform used to offer our products, checkout services, payment processing integrations, and related online store functionality.
For additional information regarding Shopify's services, please review:
20. Changes to These Terms
We may update these Terms of Service from time to time to reflect operational, legal, regulatory, or business changes.
The latest version will always be available on this page.
Your continued use of the website following any updates constitutes acceptance of the revised Terms.